Welcome
Mountain View Veterinary Hospital is a new full-service companion animal hospital offering state of the art veterinary medicine. The professional and courteous staff at Mountain View Veterinary Hospital seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients. We understand the special bond between pets and their owners and want to become a partner in your pets health care. We believe in promoting the well being of pets and their families with compassion, respect and understanding.
We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Mountain View Veterinary Hospital strives to offer excellence in veterinary care to Canby and surrounding areas.
Please take a moment to contact us today, to learn more about our veterinary practice and to find our more information about how Mountain View Veterinary Hospital can serve the needs of you and your cherished pet.
Hospital Policies
Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash or harness.
For your convenience, drop-off appointments are available. A drop-off means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually, we will ask you to come sometime in the morning, so our doctor can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done with the exam, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask that you do not restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Debit, Care Credit, and Cash.
Return Policy
Just like with a human pharmacy, products that have left our facility cannot be returned. However, opened bags of dog and cat food may be returned or exchanged because they are guaranteed by the manufacturer.
